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Does the Telecom Recovery network use Voice over Internet Protocol (VoIP)?

April 26, 2017internet Network Protocol recovery Telecom Voice voip

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Does the Telecom Recovery network use Voice over Internet Protocol (VoIP)?

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Yes and No. For TDM (regular) calls that terminate to TDM phones, no. For incoming calls that are VoIP, or to terminate calls to VoIP (SIP) phones, yes. The Web Call Controller is flexible enough to use VoIP when it needs to and the PSTN (Public Switched Telephone Network) when it doesn’t.