Does the system provide an ability to receive calls and initiate events from the following sources – E911, Standard Phone, Walk-in, Officer, etc?
An E911call will immediately pop-up a parsed ANI/ANL screen from which a call can be immediately created selection one of the appropriate response buttons. For non-emergency calls the dispatcher may use the “Officer” or “Public” Quick Call buttons on the console or by the associated keystroke identified beside the button. Selecting one of these will begin an appropriate form fill operation to gather the necessary data.Scheduled events will automatically appear in the “Unassigned Calls” list one hour (or as otherwise determined) prior to the event.
Related Questions
- Does the system provide an ability to receive calls and initiate events from the following sources – E911, Standard Phone, Walk-in, Officer, etc?
- What was the sequence of events in the Water Bureau’s response to the discovery of potential contamination in the water system?
- Can the system initiate events with only the event location and event type information?
