Does the Spence Investigation Group do reconstruction?
No. We are investigators–not experts. We have the certification to do the downloads and the ability to testify about the integrity of the download. Question: Does downloading the module destroy or alter the information stored in the memory. Answer: No. The module can be downloaded an infinite number of times and the information will remain the same with the exception that each download will increase the number of recorded ignition cycles by one. (Remember that a non-deployment event will be cleared after about 250 ignition cycles.) Question: How long does it take before I get my information back. Answer: The module will be downloaded by the Spence Investigation Group on the day it is received and the data returned by email on the same day.
