Does the solution provide ways to lower the cost of traditional communications?
Most collaboration tools available today are IP-based, which can allow midsized businesses to make traditional communications more cost-effective. VoIP, for example, is often included in many collaboration packages. Bower also suggests that midsized businesses consider how collaboration tools can tap into in-house expertise. “When you have access to experts, then you also have the ability to interact across the business processes,” she says. “That can bring product to market more rapidly and with less cost, thereby reducing and lowering risks.
