Does the software come with technical support, or upgrades?
Adobe provides some technical support and updates on its web site http://www.adobe.com/support/main.html, though technical support is not officially included with your license. You should also be able to get help from a variety of venues on campus. Here is a good place to start: http://ithelp.stanford.edu. Upgrades are published every year and a half to two years, and are considered separate products. We will always offer the latest version available. If you purchase a product within a couple of months of a new release, Adobe offers a generous upgrade process. If you are eligible for an upgrade at any time, you will receive notification.