Does the SkillSoft courseware support proxies and firewalls?
A. Yes. In general, if you can view the SkillSoft web site http://www.skillsoft.com/, then you can play a course from the Extranet server. The only exception to this is if the firewall or proxy server at your site is filtering Java Applets or compiled code. In this case the SkillSoft course Player will not be able to load properly. Check with your Network Administrator to see if this applies to you. If using the Download options, the SkillSoft Course Manager will need to be configured to properly identify the proxy server. Top of page Q. When I try to play a course, nothing happens or I just get a gray screen. I am using Internet Explorer. A. the most common cause of this symptom is an outdated Java Virtual Machine (JVM). The JVM that ships with Internet Explorer has problems that sometimes impact the execution of our Java Applet. The solution is to update the JVM. This update is available from the Microsoft web site at http://www.microsoft.com/java.
