Does the rent collectable figure include arrears that are written off during the year?
Any arrears that are written off during the year will be classed as collectable rent arrears for the purposes of HLS/006 and HLS/012. HLS/013 Rent loss due to empty properties Q: HLS/008 refers to payments which are an obligation of tenancy. It would be helpful if you could expand on what is meant here i.e. does it include both: i) all property related charges i.e. rent, water, etc? ii) and tenant related i.e. meals, etc.? A: Yes, if it is a written condition of the tenancy agreement and failure to pay could lead to eviction for non payment. HLS/014 Letting times Q: We have two properties which are undergoing repair and will have a big impact on our voids turnaround figure. The properties are currently with our repairs service who believe they should not be included in the voids figure calculation because they are not lettable as we are not able to charge rent. Should we include these properties in this PI? A: I can confirm that you should indeed include the two properties which are cu
