Does the provider conduct annual SAS 70 Type II audits?
These audits provide independent verification that the service provider has effective controls in place. The controls audited include physical security, environmental systems, operational processes, organizational controls, and service delivery. Is there a cap on upload speed? Many low-end providers offer “unlimited” backup at a very low price, but restrict the upload speed so that the backups only work efficiently for very small data volumes. Look for a provider that offers unrestricted Internet pipe for uploads and downloads. This will enable fast backups and speedy restores. Is it easy to access a knowledgeable support technician when you have a problem? This is simple to determine – just call their support line. If you can’t easily find a telephone number to call, changes are you won’t find it easy to contact someone when you really need support. If you find a telephone number, call it and see how long it takes before you actually speak with a technician. VaultLogix is one of the m
