Does the primary health services contact have to be available during evening hours?
Agencies must ensure the availability of the primary health services contact (RN or MD) to respond to CAB questions, and take steps promptly to facilitate CABs communication directly with the health care provider who is proposing the treatment, for explanation and clarification of the request. These telephone calls will be scheduled with notice during day or evening hours. All communication with the primary health services contact must be reflected in the chronology maintained by the agency requesting informed consent.
