Does the PCSSW replace other patient satisfaction measures?
The PCSSW was developed to assess women’s satisfaction with healthcare; the benchmarks and norms are for women patients only. The PCSSW should not be used to replace a generic patient satisfaction survey of both men and women. Generic surveys are useful to learn the average patient satisfaction across both male and female patients sampled. The PCSSW can serve as a supplement to these surveys by revealing the extent to which the health care experience at your clinic or practice meets or exceeds the standards used to evaluate the National Centers of Excellence in Women’s Health program. The PCSSW can serve as a stand-alone measure for women’s health care topics.
