does the ombudsman service provide any training or hold conferences or roadshows?
Yes. Each year we run special events nationwide aimed at giving front-line consumer advisers – for example, trading standards officers, money advisers and citizens advice workers – the opportunity to learn more about the ombudsman service and how we work. We also take part in a wide range of conferences, exhibitions and roadshows across the country. But the large number of consumer-advice agencies across the UK obviously means we can’t visit each branch or group individually. Instead, we look at ways to prioritise and co-ordinate our resources on a regional basis – working in partnership with as wide a range of consumer advisers as possible. For example, if you are organising an event bringing together consumer advisers in your region – and invite us to attend a meeting – we’ll do our best to help you. For more details please look at our webpage: external liaison – what we can do for you. You might also like to look at some of the initiatives and projects we carry out as part of our ou
