Does the Ombudsman Program serve the entire state of Wisconsin?
Yes. Each county in the State of Wisconsin has a Regional Ombudsman. In addition, Ombudsmen coordinate services for out of state to access services for out of state residents who desire to move into Wisconsin. Is the information I provide to the Ombudsman confidential? Yes. All identifying information you provide is confidential. Can I or my relative be retaliated against if I make a complaint to the Ombudsman Program? You have a right by law to be free from retaliation. Contact us for further discussion. Can an Ombudsman tell me which nursing home or group home is the best for my family member or friend? The Ombudsman can assist you in choosing a nursing home or group home by providing guidance, by providing information about facility complaint history, and by helping you to make an informed choice.