Does the Lifetime Warranty cover the glass lids?
No. SCANPAN heat tempered glass covers are chip resistant but as with any glass product, they may break if dropped or brought in sharp contact with other hard objects. Please contact your nearest SCANPAN retailer who will be happy to assist you in getting a replacement lid. They will need to know the diameter of the lid or pot. top Q5: My SCANPAN skillet has started to stick, after working fine initially. A: The original SCANPAN CLASSIC cookware requires the cooking surface to be kept clean, by holding the pan under cold water immediately after use, while the pan is still hot. It is possible that this step was not always done. In this case, prepare a 50/50 mixture of liquid machine dishwashing detergent, such as Sunlight Gel or Liquid Cascade, and water and boil for 15 minutes. Use a stiff bristled brush or non-metallic Scotchbrite to clean the cooking surface. This process may be repeated. Please contact us if this process does not result in satisfactory nonstick performance.
