Does the library provide research assistance in a variety of ways, such as in person, by phone, by e-mail, and through Web services?
The Library provides research assistance in a variety of ways. The reference desk is always staffed by a librarian during open hours. This person is specifically available to answer any manner of question about research (in-person reference). There is also phone reference, where a patron can call in and talk to a reference librarian, and email reference, where a patron can email a question to the reference librarians. The Library web site contains pathfinders to guide patrons to information on their research topics, tutorials on how to follow the research process, and links to various subscription and free resources such as databases of full-text newspaper, magazine, and journal articles. There are also in-person Library Instruction classes. In-person, phone, and email reference services and Library Instruction classes are only available during the open hours of the library, but the resources on our web site, such as the catalog and the full-text databases are available 24/7.
Related Questions
- Does the library provide research assistance in a variety of ways, such as in person, by phone, by e-mail, and through Web services? When are these forms of assistance available?
- Can I make a phone or e-mail request to have books or articles sent from the TWU Library to my location?
- When entering data for NORSE A!ERT, may a person only include an e-mail address but no phone numbers?
