Does the library provide research assistance in a variety of ways, such as in person, by phone, by e-mail, and through Web services? When are these forms of assistance available?
Basic information assistance is available at service desks throughout the library, many of which operate in conjunction with library building hours. Library research assistance is available in person, over the phone (local: 646-5792 or toll-free: 1-866-835-9826), and online . Many handouts, tip sheets, and tutorials are also posted on the Library Instruction Program’s web site . Reference staff members are available at the central reference desk in Zuhl Library. Specialized reference assistance is also available from the Government Documents Unit and the Department of Archives and Special Collections, both in Branson Library. In addition, students may schedule a consultation with a library subject specialist to get more in-depth help with a research project.
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