Does the iWise CMDB monitor and manage specific “standard” files, and restore them to the authorized version in the event of an update?
Yes. The ability to monitor and manage “standard files” requires careful planning and coordination. In our experience working with the leading tools in this market space, the primary operational issues are security-related and not about file management technology. The association of the appropriate file management functional policies for each specific PC is defined within the iWise CMDB. infraWise will integrate the corresponding file management process functions of the third-party tool(s) with the iWise policies to accomplish these functions. Does the iWise CMDB inventory collection process detect changes in the inventory on a specific machine and automatically log a service desk issue, or take some other automated action based on pre-defined policies? Yes. To collect or discover data associated with configuration items defined in the iWise CMDB, iWise uses auto-discovery tools such as SMS or NetCool. An iWise process rule, based on customer specifications, compares the information co
Related Questions
- Does the iWise CMDB manage information for both hardware and software? Can you use the CMDB to collect data automatically on a pre-defined basis?
- How do I restore the original, standard Theme files from older versions of Desktop, such as Desktop 2.1?
- How do I restore the original, standard Theme files from older versions of TouchWare Desktop?
