Does the general public have a correct or even fair image of a pawn store?
No. Today’s pawn store looks very different from the stereotypical portrayal seen in film and television. Pawnbrokers have been, and are continuing to, upgrade the interior and exterior of stores, as well as employee presentation, customer service, exterior signage, and the marketing and merchandising approaches they use. Pawnbrokers focus on providing exceptional customer service and are active in the community, both politically and within local charities.