Does the fact that open source software is community-based beg any security questions or issues?
Dondich: There are commercial companies offering commercial support for open source software. Groundwork is a great example. We have open source software and we support it commercially. You can go through commercial pipelines to get your support for open source software and you have all your security issues and things like that alleviated. But, when you talk to the open source community, you [shouldn’t] expose your security issues to them. If you’re discussing configuration, you don’t want to discuss the specific configuration of your servers or say my IP address is this and this and this. So you have to kind of be wary of that. But usually the community is extremely helpful. And the Nagios open source community is by far one of the most helpful communities. Usually, they’ll be able to help you without really discussing details about your network infrastructure and how it’s organized. Are there situations where an IT manager might not want to use an open source tool? Dondich: It depend
