Does the email address in the users account profile match the one from which the user sent the message?
The email address in the user’s account profile may be outdated or entered incorrectly, or the user may be attempting to use an address that isn’t subscribed. To change an address in the Kavi Members database and Kavi Mailing List Manager subscriber lists simultaneously, use the Edit a Public Subscriber’s Email Address tool. If the site tracks secondary addresses, the user’s secondary address can also be updated. Members can update their email addresses themselves through the My Account page, and these changes will be propagated to the Kavi Mailing List Manager subscriber lists.
Related Questions
- I registered for an account on TeenNick.com, or I changed my email address to an existing account, and there was a message saying that I would be sent an email. I never received the email...how come?!
- Does the email address in the users account profile match the one from which the user sent the message?
- Does the email address in the users account profile match the one the user is attempting to use?
