Does the customer who requests an alcoholic drink by brand name have any assurance that the brand ordered will be served?
A. State law requires that the licensee or employee of the licensee must first inform the purchaser of a substitution of a different type or brand of beverage than that ordered by the patron. The patron then, of course, has the choice of refusing to accept the substitute. If the purchaser is not informed, the licensee or employee is guilty of a misdemeanor.
