Does the CSA demand for arrears to be paid immediately?
A. The action we take depends on each case and parents would be notified of any action to be taken. They would be asked to contact us as soon as possible to discuss their situation and how they will pay the money back. We may be able to take into account the non-resident parent’s circumstances and can offer a number of payment options. If these are declined or the parent does not keep to the agreed arrangements we will take further action.