Does the CPUC regulate moving companies?
Household goods moving companies obtain permits from the CPUC after showing financial and safety fitness. They must also prove to the CPUC that they have adequate insurance. They are subject to criminal background clearance by the California Department of Justice and Federal Bureau of Investigation. If consumers have problems with their move, they can file a complaint with the CPUC and we will investigate it. The telephone number is 1-800-366-4782.
