Does the Code apply to interactions with practice managers, receptionists and other medical centre staff who are not healthcare professionals?
No gifts or services, including hospitality, can be offered or given to family members or employees of healthcare professionals. Promotion of prescription medicines to the general public is prohibited by the therapeutic goods legislation and the Code. Non-healthcare professional practice staff should not attend a meeting which includes any promotion of a prescription medicine. Medical representatives are required to maintain a high standard of ethical conduct and professionalism with whomever they interact with in their daily work. For further information please refer to Section 3 and 4 of the Code.