Does The Blackberry Trade Up Program guarantee the trade-in value of my old cell phone or wireless device?
As long as you correctly describe the condition of your cell phone and we receive it in the condition stated you will receive the quoted cash value, or a check will be issued to your chosen charity. However, we do inspect every device received, and trade-in values may be adjusted if we receive your cell phone in a condition different than what you describe. Phones received more than 30 days after the quote date may be revalued by Flipswap.