Does the bank have an Internet e-business, B2B, or B2C strategy where information and payment services will play a role in the short or long term? Should your bank have an e-business strategy?
These two questions need to go together because in many banks there is an e-business strategy that includes both information and payment services; however, it is not a well defined and controlled to provide the necessary processes that will satisfy the needs of the customers as well as audit and security.
Related Questions
- Does the bank have an Internet e-business, B2B, or B2C strategy where information and payment services will play a role in the short or long term? Should your bank have an e-business strategy?
- Does the Internet have a role to play, whether for marketing, B2B, or for customer purposes?
- What are the most popular banks or payment services for online transactions in China?