Does the AR System handle Total Cost Management?
Managing total cost involves managing both asset cost and resource cost. In Remedy’s IT Infrastructure Suite, the Asset Management module enables you to track and manage asset costs. However, determining resource cost is more involved. Resources are assigned to tasks and the time they spend on these tasks needs to be tracked. Each time entry needs to be associated with a General Ledger or cost account. Collecting these time entries into one file would make reporting and exporting to your General Ledger system simple and easy. In an IT organization, people can be assigned tasks from different application sources. The IT Infrastructure Suite’s Help Desk and Change Management applications are two of these sources. Project Remedies’ ActionProgram Manager (APM) is the third necessary source, because some of the task assignments come from projects. APM is an integrated program management, resource management, and timekeeping system that lets you bring all resource costs together. Designed fo
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