Does the ADA affect the eligibility criteria used by public accommodations to determine who may receive services?
Yes. If a criterion screens out or tends to screen out individuals with disabilities, it may only be used if necessary for the provision of the service. For instance, it would be a violation for a retail store to have a rule excluding all deaf persons from entering the premises, or for a movie theater to exclude all individuals with cerebral palsy. More subtle forms of discrimination are also prohibited. For example, requiring presentation of a drivers license as the sole acceptable means of identification for purposes of paying by check could constitute discrimination against individuals with vision impairments who are unable to drive when the use of an alternative means of identification is feasible.
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