Does TechMall pay the return shipping cost for defective merchandise?
No, TechMall does not pay the return shipping cost for defective merchandise. We are not responsible for product defects, because we do not manufacture the products we carry. However, if you pay to send the item back to TechMall, we will replace the item and ship the replacement to you at no charge. TechMall will employ every resource it has to ensure that your item is replaced promptly, without hassle.