Does Techinline work with Kaspersky Antivirus?
Yes, Techinline generally works with Kaspersky Antivirus. However, Kaspersky Antivirus has implemented a “self-defence” mechanism which blocks any remote modification activity apart from Microsoft’s Remote Desktop. All remote control programs are effected by this barrier and its parameters cannot be altered in any way by the user. Please note that if the Kaspersky Settings window is opened and is in focus on the remote machine, any remote control activity will be blocked. To enable remote control, please close the Kaspersky Settings window or activate another window on the remote machine. Furthermore, to avoid this problem altogether, the Techinline application can be added to Kaspersky’s Exclusion List on the remote computer by performing the following steps: • Instruct the remote user to launch the Techinline service (launch techinline.net) and install the Techinline add-on • Open the “Settings” menu located on the Kaspersky interface • Proceed to the “Threats and Exclusions” section
