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Does TechExcel ServiceWise track the entire audit trail of an issue?

April 26, 2017audit entire ISSUE servicewise techexcel track trail

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Does TechExcel ServiceWise track the entire audit trail of an issue?

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Yes, TechExcel ServiceWise tracks the entire history of the issue life cycle, from its inception to its closure. At each stage of its life cycle, changes are recorded about who did what at what time. Also TechExcel ServiceWise provides complete audit trail on all field change.