Does TechExcel ServiceWise support security control?
Yes, TechExcel ServiceWise provides several levels of security control. First, TechExcel ServiceWise requires each user to pass his or her own authentication or NT authentication to log into the system, and the user’s password is encrypted. Second, by defining role-based account types that are associated with different privileges, users with different account types can have varying privileges in the system. Third, page-level and field-level access control can be enforced based on user account type and issue status. TechExcel ServiceWise Web supports HTTPS as well.
