Does Susquehanna provide support for student computers?
Support is provided, on a limited basis, for viruses and networking by contacting the Information Technology Help Desk at 570-372-4502 or helpdesk@susqu.edu to make an appointment. You will be required to bring your computer to the Information Technology Helpdesk located in the lower level of the Degenstein Campus Center. The Helpdesk does not supply any software to students, except for Symantec Endpoint Security (Antivirus). Students can make appointments to be assisted with other inquires on a limited basis when staffing is available. The Helpdesk will assist students with contacting technical support from their computer’s manufacturer for hardware failures as a courtesy. Students should rely on their warranty and service contract obtained at the time the computer was purchased. In the event that the service contract has expired, there are several local computer stores that provide general computer support.
