Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Does SpeechDraw have any mechanism to analyze the log of the calls?

0
Posted

Does SpeechDraw have any mechanism to analyze the log of the calls?

0

SpeechDraw has a log analyzer that analyzes the calls related to the application, and generates a statistic of the results. The log analyzer correlates the analyses of the calls to the application flow, showing the performance of each element of the user interface. For example, for each block of the flow, the log analyzer reports if the block did recognize what the user said; if it recognized with good performance, with or without error recovery etc.; how deep the escalation of the error recovery used was, to recover any errors; how the various turns of the dialogue contributed to the overall duration of the call; etc. The log analyzer is fundamental to understand how to improve the application , during the tuning phase.

Related Questions

What is your question?

*Sadly, we had to bring back ads too. Hopefully more targeted.

Experts123