Does SoundStreak provide a file back-up service?
As long as a high-resolution take has been successfully transferred to the Producer, you may contact our support department and we can help you acquire copies of your files. We can deliver copies of your files within 24 hours. But even if you didn’t transfer a take from Talent to Producer, it will be clearly labeled and stored on the Talent’s computer, where any number of backup methods may be employed for safety. If the Talent machine crashes during a session, contact our support department for assistance retrieving files from their machine.
