Does Smashwords provide phone support?
No, sorry. In order for us to keep the Smashwords service free for all authors, we only provide email support. Between this support page, the Smashwords Style Guide and the other important links you’ll find on the How to Publish at Smashwords page, you’ll find 99% of your questions clearly answered. If you cannot find the answer, please contact us directly at the support link you’ll find at the top of every Smashwords page. All support inquires receive high priority. We aim to respond within 24 hours during normal business hours.