Does SKYCOMP pay the return shipping cost for defective merchandise?
No, SKYCOMP does not pay the return shipping cost for defective merchandise. We are not responsible for product defects, because we do not manufacture the products we carry. However, if you pay to send the item back to SKYCOMP, we will replace the item and ship the replacement to you at no charge. SKYCOMP will employ every resource it has to ensure that your item is replaced promptly, without hassle.
Yes, SKYCOMP will pay for the return shipping cost for faulty/defective, does not fit the description provided, or is unfit for its purpose merchandise. All costs incurred in returning non-faulty, or incorrectly chosen products to us for repair, refund, replacement or credit are your responsibility. However, if you pay to send the item back to SKYCOMP, we will replace the item and ship the replacement to you at no charge. SKYCOMP will employ every resource it has to ensure that your item is replaced promptly, without hassle. If the product is over 12 months old all shipping & handling costs must be paid by yourself. Non-faulty product does not include any product which is not of merchantable quality, does not fit the description provided, or is unfit for its purpose.
