Does Siebel use any content management software such as Vignette or an in-house solution?
No, we are not using any content management system yet. We are currently evaluating Interwoven and Documentum. 9. When expanding an organization’s localization efforts from software only to both web and software, what are some of the pitfalls? Web globalization is a publication effort while software localization is a manufacturing process. The web localization cycle is much shorter and the results on the web can be seen by people who might not even own the software. Careful QA is definitely required in both mediums. 10. The education of internal constituents is a time-consuming yet critical component of many web globalization efforts; how is this handled at Siebel? Yes, this is the hardest part of my job. I am constantly confronted with justifying why we should translate content, as well as “enable” our web forms, etc. to be globally accepted. I hope with the upcoming corporate localization meeting, we will begin to educate our internal constituents on a more widespread level. The othe
