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Does SecurityCenter offer Two-Way Voice Services?

April 26, 2017Offer SecurityCenter Services two-way Voice

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Does SecurityCenter offer Two-Way Voice Services?

1 Answer

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10 Posted

Yes. We support Two-Way voice for most formats. Upon receiving a signal we will respond that this is (your alarm company name) if everything is alright may we have your passcode. The operator will then listen for a response, if no response we will repeat the message, if no response then the operator will complete the call and dispatch. On hold-up or panic signals we will only listen for relevant information to be relayed to police.