Does Saitech Inc. pay the return shipping cost for defective merchandise?
Saitech Inc. is not responsible for manufacturing defects and we have no control over them. We simply obtain merchandise from distributors and ship them out to our customers. The cost of shipping is split between Saitech Inc. and the customer. We pay shipping to the customer while the customer pays return shipping. The same principle applies when you buy from a local store like Walmart. Even if the merchandise is defective, Walmart will not reimburse you for the time and gas spent to drive back to the store for returns nor will it send out a driver to pick up the defective merchandise. That said, you could however expect the return to be as hassle free as possible when you buy from Saitech Inc.
