Does RMEx support an integrated dialer?
RMEx has its own integrated dialer. I-Tel is fully integrated with RMEx and is designed to provide outbound dialing, inbound call management, call recording and Interactive Voice Response (IVR) capability. I-Tel is a radically new approach to dialing technology compared to all the traditional dialing platforms. It will allow you to obtain “superb performance even under the toughest dialing conditions, while working within the strictest rules pertaining to automated dialing”.