Does RCK try to recover all checks, or just checks returned for insufficient funds (NSF)?
RCK attempts the recovery of all returned checks. NSF checks are electronically re-presented. Checks returned on closed accounts are sent directly to a traditional collection agency partner of the RCK Processor. “Stop Payments” and “Refer to Maker” are forwarded to the merchant for additional information, and then sent to a traditional collection agency to resolve the dispute. Checks returned for other reasons are manually reviewed to decide which recovery method is applicable. For complete information, Contact Us.
RCK attempts the recovery of all returned checks stamped NSF (insufficient funds) by the paying bank. Checks returned on closed accounts become screened items. “Stop Payments” and “Refer to Maker” are forwarded to the merchant for additional information and/or handling of item. Checks returned for other reasons are manually reviewed to decide which recovery method is applicable. What if I don’t have access to the Web? If you do not have Web access, NorthStar can usually fax or mail monthly account statements directly to you. Merchants may also receive images of all or specific returned checks, weekly statements, or daily account statements. Depending on frequency and length of report there may be an additional handling fee attached to reports that come other than web delivery. Do I get paid the face value of my check? Yes. NorthStar, forwards to you 100% of the face value of the check. How can I track what is happening with my NSF checks? NorthStar provides real-time online tracking on
