Does Qwest allow customers to view information about others’ uses of Qwest services?
Some Qwest services allow the customer (usually the person who pays the bill) broad access to information about usage of the services on the customer’s account. For example, a customer may set up services so that information about calls, such as the numbers calling in or being called or the times of calls, can be seen on a television screen or through a web portal. Voice messages also might be accessible in these ways or through the customer’s email. It may be that not all the calls or all the messages were made by or meant for the customer. In fact, they may be meant for other users of the services. So we require our customer to represent that he or she has authority to access, review or take action with respect to the information that might be displayed or made available. We also attempt to provide notice to those who may be affected by the gathering of information (especially voice and text messages) in these easy to access locations.
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