Does Qorpak have a Freight Claim Policy in force?
A. Yes. We take great care in packing your order; however, occasional damage or shortages are unavoidable. As soon as you receive a shipment, carefully unpack and inspect it. If you find damages or shortages: do not accept the shipment until the carrier’s driver makes a damage notation on your delivery receipt or freight bill. For concealed damages on “Prepay and Add” shipments – Qorpak must be notified by E-mail or FAX within 5 working days in order for us to respond to the carrier for a possible claim or on site inspection. Collect and third party claims should be filed by you.
