Does Primus throttle file downloads?
Primus offers High Speed Internet service in two different ways, based on your household location: on our Primus network and, where such network is not available, by using a wholesale arrangement on a network that passes though other major ISPs. Wholesale network segments controlled by other ISPs are subject to the policies of the respective providers as approved by CRTC and may include bandwidth caps and/or limitations placed on specific Internet applications. For our Primus network we use a sophisticated Performance Management tool to prioritize time-sensitive Internet applications and ensure sustainable quality of service to all our customers. Performance Management does not apply any caps, but makes sure that during extreme demand periods, if congestion occurs in a section of the network, these applications are not swamped by resource-intense (but not very time-sensitive) activities like file downloads. For more details on Performance Management click here.
