Does PBB have Key Performance Indicators (KPIs) when it comes to Distribution?
PBB currently provides KPIs to certain clients. Although this is currently being handled on a manual basis, plans are underway to automate the process. KPIs measure our service performance. Here are some examples of what we measure in Distribution: Dock to stock – the amount of time between receipt of the product into the warehouse and put away into location, making the stock available for order. Order accuracy – percentage of orders picked accurately. On time order picks – measuring orders picked within the agreed upon contractual agreement. On time delivery – measuring our on time delivery to customers.
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