Does outcome measurement really provide benefits for programs?
This question merits serious research that explores not only whether there are benefits, but also under what circumstances, for what types of programs, and other issues of applicability and generalizability. A 1999 confidential, exploratory survey of the programs involved in outcome measurement that are funded by six United Ways, conducted by an independent contractor for United Way of America, examined both positive and negative aspects of measuring program outcomes and using the results.
