Does Oracle support data loaded into Oracle E-Business Suite using DataLoad?
A. Oracle does not support the DataLoad product but they should support data loaded by DataLoad as long as the usual Oracle support rules are not broken. Data entered via DataLoad Macros and Forms Playback is indistinguishable from that entered by users and all usual validation and data processing is run in Oracle, so this should not present any support issues. Data loaded directly in to the database with DataLoad Scripting will be supported by Oracle Support where Open Interfaces and APIs, etc, are used. Furthermore, Oracle Support has recommend DataLoad to customers in certain situations. This has been confirmed by the posting of various Notes on Oracle’s Metalink site.