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Does opus ever delete legitimate email?

April 26, 2017delete email OPUS

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Does opus ever delete legitimate email?

1 Answer

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• One of the unfortunate side-effects of working hard to make spam go away is that sometimes legitimate mail gets blocked. We work extremely hard to make sure this doesn’t happen. If you suspect that e-mail is being incorrectly filtered please report it to opus:interactive as soon as possible. Messages quarantined by our sieve filter system are reviewed for false positive indications of spam. You should email support@opusnet.com as well if you think that legitimate emails are not reaching you and you wish to recover them.