Does Ochsner Health System send the necessary information and paperwork to insurance providers?
Ochsner Health System tries to send all the necessary information to insurance companies; however, they sometimes need more information from you to process a claim. This may include information about Coordination of Benefits; Student Verification; Accident or Third Party Verification; Pre-existing Condition; or Primary Explanation of Benefits (if claim was submitted to a secondary insurance). You should receive an Explanation of Benefits from your insurance company asking for this information. Please respond to have the claim processed correctly. If the requested information is not submitted to your insurance company in a timely manner, you will be responsible for the outstanding charges and will receive a statement from Ochsner.
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