Does Obama uy American plan signal problems for offshore outsourcing?
(M2 PressWIRE Via Acquire Media NewsEdge) RDATE:06022009 Newly elected US president Barack Obama’s move to protect American jobs by mandating local procurement of materials has invited the question of whether this could also include contact center outsourcing. Given the prospect of significant legal problems in legislating an outright ban on offshoring contact center work, Obama is more likely to use tax provisions to maintain equivalent domestic jobs. Barack Obama’s recent stimulus package has already generated controversy among American business leaders, due to provisions that will require all steel used in infrastructure projects paid for by this bill to be produced domestically. While these stipulations have no direct impact on the outsourced contact center sector, companies that provide these services to US customers from offshore locations may wonder if they have cause for concern. However, Datamonitor believes that these firms are worrying unnecessarily. One reason for this is t
